CPA Mandate Explanation for Customers
What is a CPA?
Continuous Payment Authority (CPA), which is sometimes referred to as a recurring payment or a ‘continuous payment transaction’, is where you give a business permission to regularly take money from your debit card whenever they think they’re owed money.
Checklist
- By providing your card details you authorise us to take the agreed payment at the stated regular intervals.
- If the payment declines you authorise us to take smaller incremental payments, on or after the payment date, until the total mandated payment is made. If your CPA payment date falls on a weekend or Bank Holiday, you authorise us to take the agreed payment on the week day prior to the weekend or Bank Holiday. You authorise us to continue to take these payments until further instruction is received from you.
- You can cancel or vary the CPA at any time by instructing us to stop taking payments or by contacting your bank.
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