Free Money and Debt Advice
Free, confidential and impartial debt advice is available from independent organisations
If you’re worried about money or struggling to keep up with payments, help is available for you. Speaking to someone early may make things feel more manageable.
There are a number of organisations that offer free, confidential and independent money and debt advice. They can help you understand your options, deal with creditors, and reduce financial stress. Getting advice will not affect your credit file.
You do not have to be in arrears to contact these services.
What kind of help can they provide
Free debt advice organisations can help with:
- Creating a realistic budget
- Understanding your debts and priority bills
- Exploring repayment options and debt solutions
- Talking to creditors on your behalf
- Support if money worries are affecting your mental health
- Guidance on Breathing Space and other protections
All advice is impartial and tailored to your circumstances.
Important information
- All organisations listed are independent of Loans 2 Go
- Advice is free, independent, and impartial
- Seeking advice will not affect your credit file
Contacting us
If you’re struggling to make repayments or are worried about your finances, you can also contact our Customer Support team in the way that works best for you:
- Phone: 0330 400 6000
- Email: [email protected]
- Online: my.loans2go.co.uk
If you have any accessibility needs or would prefer to communicate in a different way, please let us know and we’ll do our best to support you.
How we can support you
If you’re finding it difficult to keep up with your repayments, or think you might struggle in the future, please contact us as soon as possible. We’re here to listen and to help where we can.
Depending on your circumstances, we may be able to:
- Talk through your financial situation in confidence
- Give you time to get free, independent debt advice
- Discuss temporary repayment arrangements
- Consider short-term payment reductions or pauses
- Help you understand your balance, payments, and options
- Signpost you to free debt advice organisations for additional support
Any support we offer will be based on your individual circumstances.
If you’re feeling overwhelmed
We understand that money worries can be stressful and affect your wellbeing. If you’re finding things difficult, you’re not expected to manage this on your own. Let us know if you need extra support, and we’ll take this into account when we speak with you.
You can also contact one of the free and independent organisations listed below for confidential help at any time.
Money Helper
AdviceUK
Christians Against Poverty
National Debtline
Money Advice Scotland
Citizens Advice Scotland
Advice NI
Business Debtline
Mental Health Awareness Week
Personal loans | 18 or 24 months
Life is full of ups and downs, and sometimes things just don’t go to plan.
£250 - £2,000
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