Top up Loans

For existing Loans 2 Go customers

Top Up Loans

Top-up loans are subject to affordability checks and approval. A top-up loan replaces your existing loan with a new agreement. Your current balance is repaid, and you receive any additional funds approved.

Customers apply for top-up loans for a variety of reasons, such as:

Essential
car repairs

Home
improvements

Replacing a broken household appliance

Unexpected bills
or expenses

You should only borrow what you can afford to repay and consider whether additional borrowing is necessary for your circumstances.

How a top up loan works

1. Check your eligibility
We carry out initial checks to see whether you may be eligible to apply. These checks do not affect your credit score.

2. Apply
If eligible, you can submit an application. We’ll complete a full affordability assessment, which may include a credit reference agency search.

3. We assess affordability
We review your income, expenditure and overall financial situation to decide whether a top up loan is affordable for you.

4. Your existing loan is replaced
If approved, your current loan balance is settled and replaced with a new agreement. Any additional funds approved are then paid to your bank account.

Please note:
Topping up your loan may increase the total amount repayable and could extend the term of your agreement.

Example (illustrative only)

If your existing loan has a remaining balance of £1,000 and you are approved to borrow an additional £500:

  • Your new loan would be for £1,500
  • Your monthly repayments and loan term may change
  • The total amount you repay may be higher than under your original agreement

This example is for illustration only. Your rate, repayments and loan term will depend on your individual circumstances and affordability assessment.

Am I eligible for a top up?

To apply for a top up loan, you’ll generally need to:

5 Months existing contract

Have had your existing Loans 2 Go agreement for at least 5 months

Up to
date

Have made all your recent repayments on time

No
arrears

Have an account that is up to date at the time of application

Meeting these criteria does not guarantee approval. All applications are subject to affordability checks and lending criteria.

HOW CAN I APPLY?

If you think a top-up loan may be right for you, you can check your eligibility through your account.

Before applying, consider whether additional borrowing is suitable for your situation and whether you can comfortably afford the repayments.

If you have questions, our Customer Care team is available on 0330 400 6000 or by email at [email protected]

Support and responsible borrowing

If you are experiencing financial difficulties, additional borrowing may not be the right option. Free and impartial debt advice is available from organisations such as StepChange, National Debtline and Citizens Advice.

Personal loans | 18 or 24 months

Life is full of ups and downs, and sometimes things just don’t go to plan.

£250 - £2,000
personal loans

Confidential &
secure

Money
same day